We do not accept any returns or exchanges on custom decorated items. All items are decorated to order. We do not keep inventory of any items listed on this web store. Orders are pulled every Monday. Please allow 2-3 weeks for deliver. If you select LOCAL PICKUP in the checkout screen, orders will be separated and bagged and delivered to PublicIndoorTennis.com. If you wish to have your order shipped to your house, you may choose Shipping in the checkout screen for a fee.